1. Warranty Coverage

  -Therizo Jewelry provides a limited warranty for eligible jewelry products purchased
directly from our official website, authorized sales channels, or approved retailers.
Warranty coverage
  -Titanium Jewelry : 1 month Warranty
  -S925 Silver Jewelry : 2 months Warranty
  * The warranty period starts from the date of purchase.

  * What is covered :
  -Manufacturing defects.
  -Abnormal discoloration (not caused by misuse)
  -Loose or fallen stones due to setting defects.
  -Clasp or structure defects not caused by misuse.
  -Manufacturing faults discovered under normal wear.

  * What is NOT covered :
  -Scratches or dents caused by external force.
  -Qxidation or natural tarnishing (especially for silver).
  -Damaged caused by impact, force, or improper use.
  -Loss of jewelry or stones.
  -Improper storage or chemical exposure.
  -Damage from perfumes or chemicals.
  -Unauthorized repair or modification.
  -Normal wear and tear from daily use.

2. Warranty Period
The warranty period begins from the original purchase date and remains valid for
the duration stated in your warranty record.

Customers can verify their warranty status via our official Warranty Verification page
using their unique warranty link.

3. Warranty Registration
To activate warranty coverage:
  •Warranty must be registered via our official system.
  •Accurate customer details must be provided.
  •Each product will be assigned a unique Warranty ID and Token.

Therizo Jewelry reserves the right to deny warranty claims if registration details are
incomplete or inaccurate.

4. Claim Process
To submit a warranty claim:
  •Customer may contact Therizo support at WhatsApp: 01110602181
  •Provide:

  – Warranty ID
  – Order Number
  – Proof of purchase
  – Description of issue
  – Provide clear photos or video of the issue
  -Our team will review and respond within a reasonable timeframe.
  -If approved, we will offer a suitable solution such as replacement or repair. (Subject to availability)

5. Repair & Replacement Policy
  •Repair or replacement decisions are made solely by Therizo Jewelry.
  •Replacement items may not be identical but will be of equivalent value.
  • Shipping fees may apply for warranty claims outside the initial 30 days.

6. Limitation of Liability
Therizo Jewelry shall not be liable for:
  •Indirect or consequential damages
  •Personal injury or allergic reactions
  •Damages resulting from improper use or maintenance

Our total liability shall not exceed the original purchase price of the item.

7. Transferability
Warranty coverage is non-transferable and applies only to the original purchaser
unless otherwise stated.

8. Modifications
Therizo Jewelry reserves the right to modify these Terms & Conditions at any time
without prior notice. Updated versions will be posted on our website.

Important Notes (Jewelry) :
  -Normal wear and tear is expected for jewelry used daily.
  -Proper care will help extend product shine and lifespan.

Important Notes (Warranty) :
  -Warranty applies only to original purchases.
  -Each item is eligible for one warranty claim.
  -Therizo reserves the right to make the final decision on all claims.

Thank you for choosing Therizo
Wear with confidence